To return a Zinus mattress, contact the company’s customer service team to request a return shipping label. Returns must be made within 100 days of purchase for a full refund. All mattresses must be in new, unused condition and in their original packaging.
One of the most important things to consider when shopping for a new mattress is the return policy. When looking to purchase a new mattress, Zinus has one of the best return policies available. In this blog post, we will provide an overview of Zinus’s return policy, discuss how to return a Zinus mattress, and provide tips for returning a mattress. We will also discuss the benefits of Zinus’s return policy and how to begin a Zinus warranty claim. Lastly, we will discuss how to dispose of an old mattress or spring box.
Does Zinus Have a Return Policy?
Yes, Zinus has a return policy. Customers can return mattresses purchased on Amazon within 30 days. Renewed items sold by Amazon Warehouse must be returned within 90 days. Customers must register with Zinus to receive updates on their warranty and product information. Refunds are issued to the original method of payment. Email Zinus for assistance with warranty claims to receive a refund or replacement.
To further understand Zinus’s return policy, let’s take a closer look at their 100-day return policy.
Zinus’s 100-Day Return Policy
Yes, Zinus offers a 100-day return policy for their mattresses. If you’re not completely satisfied with your Zinus mattress, you can return it for a full refund within 100 days of delivery. To initiate a return, simply contact Zinus Customer Care and follow the instructions provided. You’ll be responsible for the cost of returning the mattress, but Zinus will cover the shipping cost of your new mattress. Zinus also offers a 10-year limited warranty on all mattress purchases, so you can rest easy knowing that your mattress is protected.
How Do I Return a Zinus Mattress?
To return a Zinus mattress, customers must contact the customer service team and provide proof of purchase. Those that have purchased their mattress within the 100-day free trial period can return the item for a full refund. If the mattress is over the 100-day trial, a $75 disposal fee will be charged. Alternatively, customers can return their mattress to Amazon within 30 days of purchase for any faults and receive a refund in 2-5 business days. Zinus also offers safety guarantees for added protection.
If you have purchased a Zinus mattress from either Zinus directly or from a third-party retailer, it’s important to understand the return policy for your purchase. Read on to learn the steps for returning a Zinus mattress and the applicable refunds or returns policies.
Steps to Return a Zinus Mattress
If you’re considering returning your Zinus mattress, you’ll need to know the necessary steps to do so. Returning a Zinus mattress is a straightforward process, but it’s important to understand the guidelines to ensure it goes as smoothly as possible. Here are the steps you’ll need to take to return your Zinus mattress.
1. Contact Customer Service – The first step is to contact the Zinus customer service team to begin the return process. They’ll provide you with a Return Merchandise Authorization (RMA) number that will be used to track your return.
2. Package the Mattress – After receiving your RMA number, you’ll need to package the mattress as well as any accompanying items that are to be returned. Make sure everything is securely packaged and cushioned to avoid any damage in transit.
3. Ship the Mattress – Once your mattress is packaged, you’ll need to ship it to the designated address provided by Zinus. Make sure to include the RMA number on the shipping label to ensure it is tracked properly.
4. Wait for a Refund – Once Zinus receives your mattress, they’ll inspect it to make sure it is in the same condition as when it was purchased. Then, they’ll process your refund, which will be issued within 14 days of receipt.
By following these simple steps, you can easily return your Zinus mattress. Just make sure to follow the guidelines outlined by Zinus and you’ll get your refund in no time.
Refunds from Zinus
If you’re considering returning a Zinus mattress, you may be wondering if you’ll receive a refund. The good news is that Zinus offers a 100-night risk-free trial and a 10-year limited warranty. This means you can enjoy your Zinus mattress for up to 100 nights before deciding if it’s right for you. If you decide to return it, you’ll be eligible for a full refund.
What’s more, Zinus will cover the cost of return shipping if you decide to return your mattress during the 100-night trial period. You’ll be responsible for the cost of return shipping if you decide to return your mattress after the 100-night trial period.
It’s important to note that any returned items must be unused and in their original packaging to be eligible for a refund. Additionally, Zinus may refuse a refund if the mattress is returned without the original packaging.
If you’re eligible for a refund, you can expect to see the funds returned to your original form of payment within 7-10 business days.
Overall, Zinus makes returning a mattress easy and hassle-free. With a 100-night trial period and a 10-year limited warranty, you can rest assured that you’ll receive a full refund if you decide to return your mattress.
Return Policy for Other Retailers
If you purchased your Zinus mattress from a third-party retailer, you’ll need to contact them directly for their return policy and process. Though all Zinus mattresses come with a 10-year limited warranty, you may be able to return the mattress for a full refund depending on the retailer.
At Zinus, we strive to ensure our customers have the best possible experience with their purchase. To make sure you’re well-informed, we recommend that you reach out to the retailer and inquire about their returns and refund policy before making a purchase. That way, you’ll know exactly what to expect if you decide to return the mattress.
We understand that figuring out how to return a Zinus mattress can be confusing, especially if you purchased it from a third-party retailer. That’s why we encourage you to contact the retailer directly and ask for their return policy. That way, you’ll have a clear understanding of what to expect if you decide to return the mattress.
At Zinus, we take great pride in providing our customers with mattresses that will last for years to come. If you’re not satisfied with your purchase, you may be able to return it for a full refund depending on the retailer. So, make sure to reach out to the retailer and ask about their return policy before making a purchase.
We hope this information helps you understand the return policy for other retailers when it comes to Zinus mattresses. If you have any further questions, please don’t hesitate to contact us.
How Do I Return a Zinus Mattress to Walmart?
If you purchased a Zinus mattress from Walmart, you have 90 days from the date of purchase to return it. You must keep the mattress and provide your proof of purchase in order to begin the return process through Walmart’s website. Additionally, if you purchased your mattress directly from Zinus, you have 100 days from the day of delivery to test out the mattress in your home. If it’s not the right fit, you can return it for a full refund.
When returning a Zinus mattress to Walmart, it’s important to note that memory foam mattresses are often compressed and shipped in a box. Therefore, you will not need a box spring with a Zinus platform bed frame. However, if you do purchase a box spring with your mattress, it can be returned with your mattress as long as it’s within the 90-day return window.
Finally, if you purchased a Spa Sensations mattress, which is made by Zinus and sold at Walmart, it can also be returned within the 90-day window. Before returning the mattress, make sure to review the Walmart return policy and have your proof of purchase ready.
When it comes to returning a Zinus mattress to Walmart, it’s important to keep in mind that you have a 90-day window to return the mattress and provide your proof of purchase. Additionally, you will not need a box spring with a Zinus platform bed frame and Spa Sensations mattresses can also be returned within the 90-day window.
How to Begin a Zinus Warranty Claim
If you need to begin a warranty claim process for a Zinus mattress, the first step is to gather all of the necessary information. This includes the purchase date, order number, and proof of purchase. After you have all of the required information, you can submit your warranty claim request online. Our knowledgeable customer service team is standing by to answer any additional questions you may have.
Once your warranty claim request has been submitted, a member of our support staff will respond as soon as possible. During the process, you may be asked to provide pictures or additional information to help validate your claim. In order to ensure your claim is processed in a timely manner, make sure you provide all of the necessary information in a clear and concise manner.
If your warranty claim is approved, you may be eligible for a refund or a replacement product. Make sure you keep all the details of your claim handy, including any communications with our customer service team, so that you can track the progress of your claim.
At Zinus, we stand behind our products and are committed to providing the best customer service experience possible. If you have any questions or concerns, please do not hesitate to contact us. Our customer service team is always happy to help.
How to Dispose of an Old Mattress or Spring Box
Getting rid of your old mattress or box spring can seem like a daunting task. Fortunately, there are several options available to make the process easier. Here is a guide on how to dispose of your old mattress or box spring in an eco-friendly way:
1. Recycle: Many states have approved a recycling fee of $10.50. California residents can drop off their old mattresses and box springs at no cost at participating stores. You can also ask the store where you bought your new mattress if they will take the old one for recycling.
2. Pick Up Service: There is a pick up option available for old mattresses and box springs. Contact your local waste department to find out if they offer a large or bulky item collection period.
3. Donate: Many charities accept old mattresses and box springs for donation. It is a great way to give back to the community while getting rid of your old mattress.
4. Curbside Pick Up: Call your local waste department to see if you can put the box spring on the curb. Some cities have a large or bulky item collection period.
By properly disposing of your old mattress or box spring in an eco-friendly way, you can help protect the environment and keep your community clean. So, don’t forget to recycle, donate, or use a pick up service when disposing of your old mattress or box spring.
Conclusion
In conclusion, returning a Zinus mattress is a relatively simple process. Zinus offers a 100-day return policy so customers can try out their mattress before making a final decision. To return a Zinus mattress, customers must contact Zinus customer service to obtain an RMA number and return the mattress in its original packaging. If the mattress is purchased through a third-party retailer, customers must refer to the retailer’s return policy. Furthermore, customers can begin a warranty claim with Zinus if the mattress is defective. With all of these helpful resources, customers can rest easy knowing that Zinus has their back.
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