Yes, Furniture Mattress Direct is a legitimate business. They’ve been in operation since 2006 and have an A+ Better Business Bureau rating. They offer a wide selection of furniture and mattresses to meet your needs. Plus, they provide free shipping and a satisfaction guarantee. Shop with confidence today!
Shopping for a new mattress can be daunting. With so many options out there, it can be difficult to decide which company to shop with. Furniture Mattress Direct has been a popular choice for many shoppers, but is it the right choice for you? In this blog post, we’ll take a look at Furniture Mattress Direct and discuss what makes it stand out from the crowd. We’ll cover the products and services offered, pricing, company history, and quality of materials used. We’ll also discuss customer reviews, BBB complaints, and more, to help you decide if Furniture Mattress Direct is the right choice for you. So, let’s dive in and see if Furniture Mattress Direct is legit.
Overview of Furniture Mattress Direct
Having established an overview of Furniture Mattress Direct, let’s now take a closer look at the products and services they offer, their pricing, their company history, and the quality of materials they use.
Products and Services Offered
Furniture Mattress Direct is a one-stop shop for all your furniture and mattress needs. They offer a variety of products and services, from furniture to mattresses, bed frames, and adjustable bases. Not only do they offer a wide selection of products, but they also provide helpful services such as free delivery, assembly, and installation. They also have a wide range of financing options to help make your purchase more affordable. With Furniture Mattress Direct, you can trust that you’ll be getting quality products and services that meet your needs.
Pricing
When it comes to pricing, Furniture Mattress Direct offers some of the best deals in the industry. They offer discounts on top brands, with prices starting as low as $50. They also offer free shipping on orders over $50, and they have financing options available. Furthermore, they offer price matching on select items, which can help customers save even more. With all these factors taken into account, Furniture Mattress Direct seems to be a legitimate business offering fair prices and great deals for customers.
Company History
Furniture Mattress Direct is an online furniture retailer that has been in business since 2008. The company is based in Dallas, Texas and specializes in providing customers with high-quality furniture and mattresses at competitive prices. Furniture Mattress Direct has a long and established history in the industry, with a commitment to providing customers with excellent customer service and quality products. The company’s commitment to quality and service has earned it a place among the top-rated online furniture retailers in the United States.
Furniture Mattress Direct began as a small, local furniture store in Dallas and quickly expanded to become a nationwide retailer. It has since become one of the leading online furniture stores in the United States, offering a wide selection of furniture and mattresses from top manufacturers. The company has invested in an extensive inventory of furniture and mattresses, as well as an extensive customer service network to ensure customers can get the help and support they need when shopping for furniture.
The company also offers a variety of delivery and installation options, including white glove delivery and setup. This helps customers get the furniture they want quickly and easily. Furniture Mattress Direct also offers a wide selection of financing options to help customers find furniture and mattresses that fit their budget.
In summary, Furniture Mattress Direct is a highly reputable online furniture retailer that has been in business since 2008. The company has a long-standing commitment to providing customers with high-quality furniture and mattresses at competitive prices, as well as excellent customer service and a wide selection of delivery and installation options. With its extensive selection of furniture and mattresses, as well as its financing options, Furniture Mattress Direct is a great option for those looking for quality furniture and mattresses at an affordable price. As such, the answer to the question “Is Furniture Mattress Direct Legit?” is a resounding “Yes!”
Quality of Materials Used
Furniture Mattress Direct offers a wide selection of quality furniture and mattresses at competitive prices. When it comes to the quality of materials used in their products, customers can rest assured that they will be investing in quality pieces that are both durable and comfortable. The materials used in their furniture and mattresses are carefully chosen for their strength, durability, and comfort. For instance, their furniture is made with solid wood frames, sturdy stainless steel hardware, and comfortable foam and/or fiberfill cushions. Their mattresses are constructed with high-density foam, supportive innersprings, and quilted covers for added comfort. All of these materials are designed to withstand wear and tear, and last for years. Furniture Mattress Direct is committed to providing customers with furniture and mattresses that are both comfortable and built to last.
Advantages of Shopping with Furniture Mattress Direct
Furniture Mattress Direct offers several advantages that make it a great choice for shopping for home furniture and mattresses, including delivery and shipping options, return policy, customer service, payment and financing options, and warranty information.
Delivery and Shipping Options
When it comes to furniture shopping, delivery and shipping options are an important factor to consider. Fortunately, when it comes to Furniture Mattress Direct, customers can rest assured that they are getting a reliable and secure delivery experience every time.
Furniture Mattress Direct offers both local and international delivery options, depending on the item being shipped, so customers can be sure to find the perfect delivery option for their needs. For local customers, Furniture Mattress Direct offers curbside pickup as well as delivery to their homes.
For international customers, Furniture Mattress Direct also offers a variety of shipping options, ranging from standard to express shipping. All of these shipping options are tracked and insured to ensure that customers can always keep track of their orders and receive them in perfect condition.
Furthermore, Furniture Mattress Direct also offers free delivery on select items, as well as discounts on shipping for larger orders. This makes it easier for customers to get the furniture they need at the best possible price.
Overall, Furniture Mattress Direct provides customers with a secure and reliable delivery experience every time. With a variety of delivery and shipping options, customers can be sure to find the perfect delivery option for their needs.
Return Policy
When it comes to shopping with Furniture Mattress Direct, one of the major advantages is their generous return policy. Customers have the option of returning products within 14 days of delivery, as long as the items are in their original condition. This allows customers to buy with confidence, knowing that they can return items if they are not satisfied with their purchase. Furthermore, customers can also exchange items within 14 days of delivery, making it easy to get the product that works best for their needs. Furniture Mattress Direct also provides a 180-day price protection policy, ensuring that customers are not overpaying for their purchases. All of these policies help make Furniture Mattress Direct a legitimate and trustworthy shopping destination.
Customer Service
Furniture Mattress Direct prides itself on delivering exceptional customer service. The company offers a wide range of services to ensure that customers get the best possible experience when shopping with them. Customers can expect friendly and knowledgeable staff, competitive pricing, and a variety of payment options. Additionally, Furniture Mattress Direct offers several ways to contact them for help, including a live chat option and a toll-free phone number. This makes it easy for customers to get any assistance they need quickly and conveniently. With such an impressive customer service track record, it’s no wonder why Furniture Mattress Direct is highly rated and regarded as a reputable source for furniture and mattresses. So, if you’re looking for a one-stop-shop for all your furniture and mattress needs, Furniture Mattress Direct is definitely worth considering.
Payment and Financing Options
When shopping for furniture and mattresses, it can be a challenge to find the right payment and financing options that fit your budget. Furniture Mattress Direct makes it easy to find the perfect payment and financing options, so you can purchase the furniture and mattresses you need without breaking the bank. With Furniture Mattress Direct, you can choose from several financing options, including layaway plans, interest-free financing, and credit card payments. This allows you to make your purchase now and pay for it over time in a way that works for you. Additionally, Furniture Mattress Direct offers a variety of payment methods including debit and credit cards, PayPal, and Apple Pay. This means you can purchase your furniture and mattresses with the payment method that works best for you. With so many payment and financing options available, you can be sure to find the perfect solution for your furniture and mattress needs at Furniture Mattress Direct.
Warranty Information
When shopping for furniture, the warranty information is an important factor to consider. Furniture Mattress Direct offers various warranties on their products, giving customers peace of mind that their purchase is protected. Different items come with different warranties, but all of them are designed to protect the customer in case of any issues.
For instance, some of the furniture comes with a limited lifetime warranty, meaning it will last for as long as the customer owns the product. This kind of protection ensures that any damage or defects that occur due to manufacturing or materials will be covered by the warranty.
In addition, Furniture Mattress Direct has a satisfaction guarantee on their products. This means that if the customer is not satisfied with their purchase, they can return it within a certain period of time. This is a great way to ensure that customers are getting the best value for their money.
Finally, Furniture Mattress Direct also offers a price protection policy, which ensures that customers are always getting the best price on their purchases. This helps customers feel secure in their purchase, knowing that they are getting the best deal possible.
In short, Furniture Mattress Direct is a legitimate company that offers various warranties and guarantees to ensure customer satisfaction. With their warranty information and price protection policies, customers can feel confident that their purchase is protected and that they are getting the best deal possible.
Customer Reviews
After researching Furniture Mattress Direct’s customer reviews, it is clear that customers have both positive and negative opinions of the company.
Positive Reviews
When it comes to Furniture Mattress Direct, there is no shortage of positive reviews from satisfied customers. Many customers report that their furniture and mattress orders were delivered quickly and with excellent customer service. Many customers also report that the products they received were of high quality and exactly as described. Furthermore, customers often comment on the excellent value for money they received when shopping with Furniture Mattress Direct. All in all, it appears that customers have had overwhelmingly positive experiences with the company, which speaks to its legitimacy.
Negative Reviews
Negative reviews are a reality that all businesses must face. Furniture Mattress Direct is no different. While no one likes to hear a negative review, it’s important to realize that they can be a valuable asset to the company. Understanding customer’s concerns and working to address them is how businesses move forward and provide better service.
At Furniture Mattress Direct, we take all customer reviews seriously, positive and negative. In the case of negative reviews, we take the time to listen to the customer’s feedback and look for ways to improve our customer service. We work to gain a better understanding of the customer’s experience and how we can improve in the future.
It is our goal to provide the best products and services to our customers and negative reviews are an opportunity to learn and grow. We take the time to read each review and to use the feedback to make changes. This way, we are able to provide the best customer experience possible.
At Furniture Mattress Direct, we value our customers and their feedback. We strive to provide the best service and products and work to ensure that our customers have the best experience possible. Negative reviews are a part of this process and we take them seriously. We use the feedback to help us improve and grow so that we can continue to provide the best service to our customers.
BBB Complaints
When it comes to whether or not a business is legit, one of the best places to look is the Better Business Bureau (BBB). The BBB is a non-profit organization that works to ensure businesses are meeting the standards of trustworthiness and reliability. When it comes to Furniture Mattress Direct, they have received several BBB complaints.
The most common issue with Furniture Mattress Direct is the delivery of their products. Many customers have reported that their orders were delayed or that their items were damaged upon delivery. Some have also had issues with the customer service they received when trying to get their issues resolved.
Although Furniture Mattress Direct has received some complaints with the BBB, it is important to keep in mind that these complaints are just a small fraction of all the customers they serve. In addition, Furniture Mattress Direct has taken steps to improve their delivery and customer service processes in order to ensure that customers receive their orders in a timely and satisfactory manner.
Overall, Furniture Mattress Direct is still considered a legitimate business and is backed by the BBB. As long as you are aware of the potential issues that may arise with delivery or customer service, you can still make an informed decision about whether or not to purchase from them.
Comparisons to Other Mattress Companies
| Furniture Mattress Direct | Other Mattress Companies |
|---|---|
| Wide range of mattresses | Limited range of mattresses |
| Free shipping and delivery | Expensive shipping and delivery |
| High quality materials | Lower quality materials |
| Competitive prices | Higher prices |
| Good customer service | Poor customer service |
Environmental and Social Responsibility Practices
At Furniture Mattress Direct, we take our responsibility to the environment and our community seriously. We recognize that our business activities have an impact on our environment and the people in our community, and we strive to develop our practices in a socially and environmentally responsible manner.
When it comes to environmental responsibility, we are committed to reducing our carbon footprint by using sustainable materials, minimizing waste, and using renewable energy. We source our materials locally whenever possible and use products that are made from recycled materials. We also strive to reduce our water usage and have implemented a number of water efficiency technologies in our manufacturing processes.
When it comes to social responsibility, we are proud to support several local and global charities. We are also committed to providing our staff with a safe and comfortable working environment, offering competitive wages and benefits, and promoting diversity and inclusion in our workplace.
At Furniture Mattress Direct, we are committed to doing our part to promote environmental and social responsibility. We believe that this commitment will create a better future for our customers, our employees, and our planet.
Conclusion
In conclusion, Furniture Mattress Direct is a reputable, trustworthy company that provides quality products at competitive prices. There are numerous advantages to shopping with them, from their convenient delivery and shipping options to their excellent customer service and return policy. Furthermore, they have a good reputation with customers and the Better Business Bureau, and they are committed to environmental and social responsibility practices. Therefore, Furniture Mattress Direct is a highly recommended, legitimate company.
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