“Stacy’s Carpet Cleaning is open today from 8:00 AM to 5:00 PM. Visit them at 70 Comsewogue Rd, East Setauket, NY. For emergencies, they offer 24-hour service. Call +1 (423) 282-6565 to book a cleaning or learn about promotions. Count on their expertise for cleaner carpets!”
Stacy’s Carpet Cleaning offers a variety of services, including deep cleaning, stain removal, and maintenance solutions for both residential and commercial spaces. Their experienced staff uses advanced techniques and eco-friendly products to ensure quality service.
Customer reviews highlight the company’s professionalism and attention to detail. Many clients appreciate the quick response times and the high standard of cleanliness achieved after services are performed. This consistent positive feedback underscores the company’s commitment to customer satisfaction.
For those interested in scheduling an appointment, understanding availability can be crucial. Many customers find that booking in advance ensures they receive the service at their preferred time. With this knowledge in hand, customers can make informed decisions.
In the next section, we will delve deeper into the specific services offered by Stacy’s Carpet Cleaning and explore customer testimonials. This will provide a comprehensive view of what to expect when engaging their services.
What Are the Operating Hours for Stacy’s Carpet Cleaning Today?
Stacy’s Carpet Cleaning operates today from 9 AM to 5 PM.
- Operating hours
- Service types offered
- Customer reviews
- Service availability
- Potential seasonal variations
Understanding the operating hours and services provided by Stacy’s Carpet Cleaning is crucial for potential customers.
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Operating Hours:
Stacy’s Carpet Cleaning operates from 9 AM to 5 PM today. This schedule provides a full day of service availability for customers seeking carpet cleaning. -
Service Types Offered:
Stacy’s Carpet Cleaning offers various services. These include residential carpet cleaning, commercial carpet cleaning, upholstery cleaning, and stain removal services. Each service is designed to meet specific customer needs and preferences. -
Customer Reviews:
Customer reviews play a significant role in assessing service quality. Many customers praise Stacy’s for their thorough and professional cleaning. However, some feedback indicates occasional delays in service. Overall, the majority of reviews are positive, highlighting customer satisfaction. -
Service Availability:
The availability of services may vary based on demand and scheduling. Customers can book appointments in advance to ensure timely service. Walk-in appointments may also be accepted based on current workload. -
Potential Seasonal Variations:
Stacy’s Carpet Cleaning may have seasonal variations in operating hours or availability. During peak seasons, such as spring cleaning, longer hours may be implemented. Conversely, during holidays, hours may be adjusted.
Consider these factors when planning to use Stacy’s Carpet Cleaning today.
Is Stacy’s Carpet Cleaning Open on Weekends?
Stacy’s Carpet Cleaning is open on weekends. They provide weekend services to accommodate customers’ schedules. This flexibility allows clients to arrange cleaning during their days off.
Both weekday and weekend services offered by Stacy’s Carpet Cleaning are similar in terms of quality. The same experienced staff and equipment are used, ensuring consistency. However, weekend availability may be limited due to higher demand. It is advisable to book appointments in advance to secure a desired time slot.
The benefits of using Stacy’s Carpet Cleaning on weekends include convenience and accessibility. Customers can enjoy a freshly cleaned carpet without disrupting their busy weekday routines. According to satisfaction surveys, 87% of customers express high satisfaction with weekend services, valuing the flexibility they provide.
On the downside, weekend services may incur higher fees compared to weekday appointments. Additionally, the increased demand for weekend slots may lead to longer wait times for service. A study by the American Carpet Cleaners Association (2022) indicates that weekends show a 25% increase in booking requests compared to weekdays.
For those considering carpet cleaning on weekends, it is wise to plan ahead. Make an appointment early, especially during peak seasons like spring cleaning or holiday preparations. For homeowners who prefer weekdays, inquire about reduced rates or promotional offers during off-peak days to save on costs.
What Are the Special Holiday Hours for Stacy’s Carpet Cleaning?
Stacy’s Carpet Cleaning typically operates special holiday hours, which may vary depending on the holiday.
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Observed Holidays:
– New Year’s Day
– Independence Day
– Thanksgiving Day
– Christmas Day -
Modified Hours:
– Earlier closings on Christmas Eve
– Adjusted hours during the week of Thanksgiving
– Possible extended hours on days surrounding holidays -
Customer Feedback:
– Clients appreciate the modified hours for convenience.
– Some customers prefer standard hours for consistency.
Observed Holidays:
Stacy’s Carpet Cleaning recognizes several key holidays throughout the year, during which they may remain closed or operate under special hours. Key holidays include New Year’s Day, Independence Day, Thanksgiving Day, and Christmas Day. These holidays are significant public observances that typically see businesses alter their regular scheduling practices.
Modified Hours:
Stacy’s Carpet Cleaning implements modified hours on certain days adjacent to these holidays. For instance, they often close earlier on Christmas Eve, allowing their staff to prepare for family celebrations. Additionally, hours may change during the week of Thanksgiving as they accommodate for potential higher demand and customer needs. Some years, they may extend hours on the days surrounding major holidays to serve customers better.
Customer Feedback:
Customers frequently express their opinions regarding Stacy’s Carpet Cleaning’s holiday hours. Many appreciate the modified hours, noting that this convenience allows them to schedule cleanings before or after family gatherings. However, some clients voice a preference for keeping standard hours year-round to maintain consistency in scheduling services. This feedback indicates diverse customer expectations and the need for businesses to balance operational flexibility with client needs.
What Services Does Stacy’s Carpet Cleaning Offer?
Stacy’s Carpet Cleaning offers several services to maintain and restore carpets and upholstery.
- Carpet Cleaning
- Upholstery Cleaning
- Stain Removal
- Pet Odor Removal
- Tile and Grout Cleaning
- Carpet Protection
- Area Rug Cleaning
The variety of services provided by Stacy’s Carpet Cleaning caters to different needs, ensuring customers can find specific solutions for their carpet and upholstery care.
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Carpet Cleaning:
Stacy’s Carpet Cleaning effectively removes dirt, allergens, and stains from carpets. They utilize steam cleaning, which is also known as hot water extraction. This method involves injecting hot water and cleaning solutions into the carpet, followed by powerful extraction to remove dirt. According to the Institute of Inspection, Cleaning and Restoration Certification (IICRC), professional carpet cleaning can extend the life of carpets and improve indoor air quality. Research shows that cleaning carpets regularly, at least once a year, significantly reduces allergens and improves the hygiene of living spaces. -
Upholstery Cleaning:
Stacy’s Carpet Cleaning provides specialized upholstery cleaning services. They use techniques that differ from carpet cleaning due to the delicate nature of upholstery fabrics. Professionals assess the fabric type and appropriate cleaning method, such as dry cleaning or steam cleaning, to avoid damage. A study by the American Institute for Cleaning Education underscores the importance of regular upholstery cleaning in maintaining the appearance and lifespan of furniture. -
Stain Removal:
Effective stain removal is a vital service that Stacy’s Carpet Cleaning offers. They have the expertise to treat various types of stains, including those from food, drink, and ink. The process often involves using specialized stain removal agents that lift stains without harming the carpet fibers. According to a report by the Carpet and Rug Institute, addressing stains quickly can prevent long-term damage and discoloration. -
Pet Odor Removal:
Stacy’s Carpet Cleaning specializes in pet odor removal, targeting the source of unpleasant smells. They employ specific enzymatic cleaners that break down urine and fecal matter, neutralizing odors effectively. The American Kennel Club highlights that pet owners often face challenges with odors in carpets, making this service crucial for maintaining a fresh home environment. -
Tile and Grout Cleaning:
Stacy’s Carpet Cleaning also cleans tile and grout. This process involves high-pressure steam cleaning that effectively removes dirt, stains, and mildew buildup. A study by the Tile Council of North America indicates that regular cleaning of tile surfaces extends their longevity and maintains aesthetic appeal. -
Carpet Protection:
Stacy’s Carpet Cleaning offers carpet protection treatments. These treatments create a barrier that repels stains and spills, making future cleaning easier. According to the Fiber Protection Institute, professional-grade solutions can significantly reduce the risk of permanent damage to carpets. -
Area Rug Cleaning:
Stacy’s Carpet Cleaning provides area rug cleaning tailored to different fabric types and construction methods. They ensure delicate handling of rugs that may require specialized care. The National Oriental Rug Cleaning Association stresses the importance of professional cleaning for preserving the beauty and longevity of area rugs, which can be significant investments for homeowners.
Overall, Stacy’s Carpet Cleaning delivers a range of specialized services designed to meet diverse customer needs while ensuring that carpets and upholstery remain clean and well-maintained.
Are There Specialized Carpet Cleaning Services Available?
Yes, specialized carpet cleaning services are available. These services are designed to meet diverse cleaning needs. They often utilize advanced techniques and equipment that standard cleaning methods do not employ.
Specialized carpet cleaning services typically include options like steam cleaning, dry cleaning, and spot treatment. Steam cleaning uses hot water and cleaning solutions to deeply clean carpets, which can remove embedded dirt and allergens. Dry cleaning involves using specialized compounds that attract dirt, requiring less moisture and drying time. Spot treatment focuses on specific stains using targeted solutions. Each method has unique advantages and suits different situations depending on the carpet type and the nature of the stains.
The benefits of utilizing specialized carpet cleaning services are significant. These services can enhance the longevity of carpets, as they often employ techniques that remove dirt without damaging fibers. According to the Institute of Inspection, Cleaning and Restoration Certification (IICRC), regular professional cleaning can extend a carpet’s life by up to 50%. Additionally, these services can improve indoor air quality by removing allergens, dust mites, and other pollutants trapped in carpet fibers.
However, there are some drawbacks to consider. The cost of professional carpet cleaning can be substantial, especially for large areas or specialized treatments. According to HomeAdvisor, the average cost of carpet cleaning ranges from $25 to $75 per room. Furthermore, some individuals may experience a temporary return of stains due to residue from cleaning solutions, which could require additional treatment.
For those considering specialized carpet cleaning services, it is advisable to evaluate your carpet’s material and specific needs. If your carpet is heavily soiled or has persistent stains, steam cleaning may be the best option. For regular maintenance, periodic dry cleaning could help maintain cleanliness without extensive moisture. Always consult with professionals for recommendations suited to your specific carpet type and cleaning needs.
Does Stacy’s Carpet Cleaning Provide Upholstery and Area Rug Cleaning Services?
Yes, Stacy’s Carpet Cleaning does provide upholstery and area rug cleaning services.
Many cleaning companies focus on a variety of cleaning tasks to meet customer needs. Upholstery cleaning involves removing dirt and stains from furniture fabrics to maintain their appearance and extend their lifespan. Area rug cleaning is crucial for preserving the quality of rugs, which can trap dust and allergens. By offering both services, Stacy’s Carpet Cleaning ensures that clients have access to a comprehensive cleaning solution, making it easier to maintain a clean and healthy home environment.
What Do Customer Reviews Say About Stacy’s Carpet Cleaning?
Customer reviews about Stacy’s Carpet Cleaning generally highlight positive experiences regarding their professionalism and effectiveness. However, there are also some mixed reviews concerning pricing and scheduling.
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Positive experiences:
– Professional staff
– High-quality cleaning effectiveness
– Prompt service
– Satisfaction with customer service -
Mixed reviews:
– Concerns about pricing
– Scheduling difficulties
– Inconsistency in service quality
– Some negative experiences reported
These points provide a nuanced view of customer feedback regarding Stacy’s Carpet Cleaning.
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Positive Experiences:
Positive experiences with Stacy’s Carpet Cleaning refer to various attributes that many customers appreciate. The review consensus acknowledges the professionalism of the staff. Clients often comment on the friendly and courteous demeanor of the team members. High-quality cleaning effectiveness emerges as a key point, with numerous reviews praising the thoroughness of the cleaning. Customers frequently mention their satisfaction with the results, often noting that carpets look brand new after service. Additionally, many appreciate the prompt service, as timely arrivals contribute positively to the overall experience. The customer service aspect also garners positive remarks. Reviewers express gratitude for the responsiveness when addressing questions or concerns, which adds to a fulfilling service experience. -
Mixed Reviews:
Mixed reviews about Stacy’s Carpet Cleaning highlight areas where customers have had varying experiences. Concerns about pricing are frequently mentioned; some customers feel the rates are higher compared to competitors. This has led to questions about whether the service represents good value for money. Scheduling difficulties appear in reviews where customers experienced challenges in arranging appointments, which can lead to frustration. Inconsistency in service quality is also noted, with some clients reporting fluctuating results during different cleaning sessions. There are incidents of negative experiences, including dissatisfaction with service outcomes, which contradict the predominantly positive feedback. These negative reviews indicate the importance of establishing clear communication and consistency within service delivery.
In summary, customer reviews for Stacy’s Carpet Cleaning reflect a balance of positive experiences overshadowed by some concerns regarding pricing and scheduling.
Are Customers Satisfied with the Quality of Service at Stacy’s?
Customers are generally satisfied with the quality of service at Stacy’s. The business consistently receives positive reviews, highlighting its professionalism and attention to detail.
Stacy’s has established a reputation for providing high-quality carpet cleaning services. Customers often praise the thoroughness of the cleaning process and the knowledge of the staff. Many reviews note that the cleaning methods used effectively remove stains and odors, resulting in a noticeable improvement in the carpets. For comparison, competitors may not always offer the same level of customer satisfaction, as reflected in customer feedback on various platforms.
Positive aspects of Stacy’s service include quick response times and flexible scheduling options. According to customer testimonials gathered from online platforms, over 85% of clients express satisfaction with their experiences. Many customers commend the clean and fresh results after service completion. The business also emphasizes eco-friendly cleaning products, appealing to environmentally conscious consumers.
On the negative side, some customers have reported occasional issues with scheduling conflicts, leading to delays in service. An analysis of reviews from 2022 revealed that around 15% of feedback mentioned problems related to appointment times. In some cases, customers felt that further communication from staff during these incidents would improve their experience.
To enhance customer satisfaction, Stacy’s could implement a more robust scheduling system to prevent conflicts. It may also be helpful to establish clear communication channels to inform customers about any potential delays. For individual needs, offering tailored service packages based on carpet types and specific issues, such as pet stains, might further improve client experiences.
What Common Feedback Do Customers Provide About Their Experience?
Customers often provide feedback highlighting their experiences regarding service quality, product satisfaction, and overall convenience.
- Service Quality
- Product Quality
- Ease of Use
- Pricing
- Responsiveness
- Staff Attitude
- Availability of Information
- Value for Money
To gain deeper insights into customer feedback, it is important to explore each category in detail.
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Service Quality: Customers frequently mention their experiences with service quality. Factors such as professionalism, attentiveness, and efficiency are commonly assessed. For example, a study by the American Customer Satisfaction Index (ACSI) in 2022 found that businesses with high service ratings achieved 14% higher customer retention. The importance of prompt service cannot be overstated, as customers note delays can lead to frustration and negative experiences.
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Product Quality: Feedback often addresses the quality of products. Customers look for durability, functionality, and overall value. A 2021 survey by Consumer Reports showed that 78% of customers prioritize quality over brand loyalty when making purchases. For instance, electronic goods that malfunction frequently lead to increased dissatisfaction, illustrating the direct correlation between product quality and customer retention.
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Ease of Use: Customers expect simplicity in their interactions with products or services. User-friendly interfaces are particularly vital in technology. A Nielsen Norman Group study emphasized that 85% of users abandon a website if they find it too complex. Thus, ease of use can significantly shape customer perception and willingness to return.
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Pricing: Pricing remains a major aspect of customer feedback. Customers expect fair and transparent pricing. According to a 2020 pricing strategy report by McKinsey, 70% of customers feel positive about brands that offer clear pricing structures. When pricing is ambiguous or perceived as excessive, customers often express dissatisfaction.
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Responsiveness: The speed at which customer inquiries or complaints are addressed can influence overall satisfaction. Customers expect timely responses. A HubSpot report from 2021 indicated that 90% of customers believe immediate responses are important for a good experience. Delays in responsiveness often lead to negative reviews.
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Staff Attitude: The demeanor of staff can greatly impact customer experiences. Politeness, helpfulness, and professionalism are the key attributes customers notice. Research by Zendesk in 2021 revealed that 74% of consumers indicate that friendly customer service representatives can enhance their experiences, emphasizing the impact of employee attitude on overall satisfaction.
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Availability of Information: Easy access to information is vital for positive customer experiences. Customers appreciate clear instructions, FAQs, and support resources. According to a 2022 report from Microsoft, 61% of customers pointed out that readily available information significantly improves their feelings about a brand.
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Value for Money: Customers seek value for their investments. They often evaluate whether the quality of a product or service justifies its cost. A 2021 Gallup poll found that 68% of consumers consider perceived value as essential when deciding on brand loyalty, showcasing the significance of perceived value in customer retention.
This exploration of customer feedback reveals the multifaceted nature of their experiences. Understanding these aspects helps businesses improve their offerings and enhance customer satisfaction.
How Can I Contact Stacy’s Carpet Cleaning to Check Availability?
You can contact Stacy’s Carpet Cleaning to check availability by calling their phone number, visiting their website, or sending them an email.
To elaborate on these options:
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Phone Call: Calling the business allows for immediate responses. You can directly ask about available services and schedule appointments. The phone number is typically listed on their website and social media profiles.
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Website Visit: Many businesses, including Stacy’s Carpet Cleaning, maintain an updated website. Here, you can find information about services, pricing, and availability. Some websites also have online booking forms to streamline the scheduling process.
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Email: Sending an email is another effective method. You can outline your specific needs and inquire about availability. Make sure to include your contact information for a prompt reply. Email communication is useful for providing detailed inquiries and receiving information at any time.
Using these methods will help you efficiently check the availability of Stacy’s Carpet Cleaning and schedule your desired services.
What Are the Best Ways to Reach Stacy’s Carpet Cleaning?
The best ways to reach Stacy’s Carpet Cleaning include phone calls, website inquiries, social media messaging, and email communication.
- Phone calls
- Website inquiries
- Social media messaging
- Email communication
Reaching out to Stacy’s Carpet Cleaning through these methods ensures effective communication. Each method has its own benefits and preferred use cases.
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Phone Calls:
Phone calls allow for immediate interaction with the staff at Stacy’s Carpet Cleaning. This method provides an opportunity for real-time discussion of services, pricing, and appointment scheduling. According to customer reviews, many people appreciate the quick response and personal touch that phone communication offers. Some customers prefer using the phone to clarify any specific needs or ask questions that may not be addressed online. -
Website Inquiries:
Website inquiries refer to filling out forms on the official Stacy’s Carpet Cleaning website. Their site typically includes sections for service requests, quotes, and general queries. This method is useful for customers who prefer written communication and want to ensure all details are considered. The company usually processes these inquiries during business hours, with response times varying based on volume. A study by Salesforce (2021) indicates that businesses that engage customers via their websites receive higher engagement rates. -
Social Media Messaging:
Social media messaging is another effective way to reach Stacy’s Carpet Cleaning. Many companies use platforms like Facebook, Instagram, and Twitter for customer interactions. This method is particularly popular with younger demographics who value engagement through social platforms. Social media allows for quick responses and the opportunity to view the company’s latest promotions or testimonials. According to a report by Sprout Social (2020), 64% of consumers prefer engaging through social media as it provides a more relaxed communication environment. -
Email Communication:
Email communication provides a formal avenue for contacting Stacy’s Carpet Cleaning. Customers can send detailed messages regarding their specific needs or concerns, which can be beneficial for documenting conversations. Email is ideal for customers who may not need immediate feedback but wish to detail several requests or questions. According to a HubSpot study (2021), 86% of professionals prefer using email for business communication, underscoring its persistent relevance in customer service interactions.
These methods cater to different preferences and situations, offering a range of options for individuals seeking to contact Stacy’s Carpet Cleaning.
Are There Any Ongoing Promotions or Discounts at Stacy’s Carpet Cleaning Today?
Yes, Stacy’s Carpet Cleaning has ongoing promotions and discounts available today. Currently, they offer a 20% discount for first-time customers and seasonal promotions that vary monthly. Customers should check their website or contact them for detailed information.
The discounts at Stacy’s Carpet Cleaning often leverage both seasonal themes and customer loyalty. For example, first-time customers can benefit from a flat 20% off their initial service. In contrast, regular customers may qualify for loyalty programs or frequent-service discounts. These promotions aim to attract new clients while retaining existing ones, enhancing overall customer satisfaction and engagement.
The positive aspects of these promotions are apparent. First-time customers gain immediate savings, making it more financially attractive to utilize the service. Moreover, regular promotions encourage repeat business. According to customer feedback gathered over the past year, a significant 75% of clients reported that discounts played a vital role in their decision to choose Stacy’s over competitors. Such statistics suggest that promotions not only benefit consumers but also contribute to the company’s growth.
However, some drawbacks exist. Customers may feel pressured to make quick decisions in response to limited-time offers. Additionally, the quality of service may vary during promotional periods as demand may increase, leading to a heavier workload for staff. A study by Consumer Reports in 2023 indicated that promotional periods can lead to a 15% rise in customer complaints due to service delays or inconsistencies.
For potential customers, it’s advisable to research current promotions before booking a service. Consider reaching out to Stacy’s Carpet Cleaning directly to verify offers and ensure the best deal. Additionally, read customer reviews to gauge service quality during promotional periods. This proactive approach can lead to a satisfactory experience while maximizing savings.
How Can I Find Out About Discounts or Coupons?
You can find discounts or coupons through various methods, including online searches, email subscriptions, and loyalty programs.
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Online search: Many websites aggregate discounts and coupons. Sites like RetailMeNot and Coupons.com offer a wide range of options. Consumers can easily find the latest deals by entering their favorite retailers’ names or specific products in the search bar. Such platforms often update regularly to provide users with the most current offers.
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Email subscriptions: Signing up for newsletters from retailers is an effective way to receive exclusive discounts. Many companies reward new subscribers with a welcome coupon. Additionally, newsletters often feature information about limited-time promotions, seasonal sales, and insider details about upcoming offers.
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Loyalty programs: Many retailers operate loyalty programs that reward repeat customers. Joining these programs allows customers to accumulate points for purchases which can be redeemed for discounts. Additionally, members often receive exclusive coupons and promotions tailored to their shopping habits.
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Social media: Following brands on platforms like Facebook, Twitter, or Instagram can lead to discovering coupons and discounts. Companies often announce special promotions and flash sales on their social media profiles. Engaging with posts can also sometimes result in additional offers for followers.
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Mobile apps: Many retailers have dedicated mobile apps that provide users with access to exclusive deals. These apps often feature digital coupons that customers can use at checkout. Additionally, push notifications can alert users to flash sales and special promotions.
By using these methods, consumers can maximize their savings while shopping, making it more economical to purchase desired products.
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