Yes, Us Mattress is a legitimate company and has been in business since 2001. It’s BBB accredited with an A+ rating and offers a variety of mattress types to choose from. It also offers a 120-day trial period, free delivery, and an exclusive lifetime warranty.
US Mattress is a mattress retailer based in Michigan offering a variety of high-quality mattresses from major brands. But do their mattresses live up to their promises? In this blog post, we’ll be taking an in-depth look at the legitimacy of US Mattress and exploring all the aspects that go into making them a good choice for mattress shopping. We’ll discuss their customer service, ratings and reviews, business model, return policy, shipping and delivery options, warranty information, financing options, sleep trial, security and safety, product range and quality, environmental sustainability, marketing practices, sales and promotions, pros and cons, prices, distribution, locations, live chat, and comparison to other mattress companies. By the end of this blog post, you’ll have a better understanding of whether US Mattress is a good company to do business with.
Is US-Mattress a Legitimate Company?
To better understand the legitimacy of US Mattress, let’s take a look into who owns the company, the customer service, ratings and reviews, and complaints.
Who Owns US Mattress?
US-Mattress is a legitimate company that has been family-owned and operated since 1998. The company is owned by Mike Kenna and Joe Nashif, two experienced and knowledgeable business owners who have been working in the home furnishing industry for over two decades. US-Mattress has three divisions—FurnitureCrate, NameBrandBeds, and US-Mattress—and a second warehouse location to accommodate the growth of the business. US-Mattress is known for its excellent customer service and its Renew by US-Mattress collection, which was developed based on customer feedback and satisfaction. If you’re looking for a reliable and legitimate source for home furnishings, US-Mattress is a great option.
Overview of US Mattress Customer Service
US Mattress is a legitimate company offering quality mattresses and other sleep products to customers across the United States. Their customer service is designed to ensure that customers are taken care of in a timely and efficient manner. US Mattress customer service agents are available to answer questions and provide assistance with orders, returns, and other customer service-related inquiries. They are knowledgeable about the product line and can provide helpful advice and support. US Mattress also offers a variety of contact options, including phone, email, and live chat. Additionally, their website provides detailed information about their products, shipping times, return policies, and more. All in all, US Mattress provides an excellent customer service experience that is sure to make customers satisfied.
US Mattress Ratings and Reviews
When it comes to evaluating the legitimacy of a company, one of the most important factors to consider is customer ratings and reviews. US Mattress is no exception. With an average rating of 4.7 out of 5 stars, US Mattress has earned a reputation for quality products and reliable customer service. Reviews from customers highlight the variety of mattress styles available, the comfortable feel of the mattresses, and their fast delivery. Additionally, US Mattress offers a 120-night sleep trial and a 10-year warranty, giving customers peace of mind when making a purchase. Overall, the ratings and reviews for US Mattress indicate that this is a legitimate company with a commitment to providing quality products and excellent customer service.
US Mattress Complaints
US Mattress is a legitimate company and has been operating since 2003. Despite its long history, customers may still have legitimate complaints about US Mattress. These complaints can range from slow shipping to poor customer service. It is important to understand that US Mattress takes customer feedback seriously and strives to provide the best possible customer experience. To address customer complaints, US Mattress has a dedicated customer service team that is available to help customers with any concerns they may have. Additionally, US Mattress has established a customer satisfaction guarantee, so customers can rest assured that their satisfaction is a priority for the company.
US Mattress Business Model
The US Mattress business model is designed to provide customers with an easy and convenient way to buy a quality mattress. As an online only business, the company has developed a unique strategy that eliminates the need for physical stores and puts the focus on offering customers an easy and affordable way to purchase a mattress.
At US Mattress, customers can choose from a wide selection of mattresses, including memory foam, innerspring, hybrid, and adjustable options. The company also provides a variety of mattress accessories, such as mattress protectors and mattress toppers. In addition, customers can take advantage of US Mattress’s 120-night trial period and free shipping on all orders.
US Mattress is committed to providing quality products and excellent customer service. The company offers a price match guarantee and a variety of financing options. This makes it easier for customers to purchase the mattress of their dreams without breaking the bank. Additionally, US Mattress offers a variety of promotions and discounts to help customers save money.
The US Mattress business model makes it easy for customers to find the perfect mattress for their needs. With a wide selection of options and a commitment to customer service, US Mattress is a legitimate company and a great choice for anyone looking to buy a mattress.
US Mattress Return Policy
Us Mattress is a legitimate company that offers excellent customer service and a generous return policy. Their return policy allows customers to return any mattress within 30 days of purchase for a full refund or exchange. If you decide to exchange your mattress for another, you will also receive a free foundation with your purchase.
At Us Mattress, they understand that purchasing a mattress is a big decision and that sometimes customers may need to exchange or return their mattress. That’s why they offer an easy and straightforward return process. All you need to do is contact their customer service team to initiate the return process. They will provide you with instructions on how to return your mattress in a safe and secure manner.
If you have any questions or concerns regarding the Us Mattress return policy, their customer service team is more than happy to help you out. They are available via phone, email, or live chat and will do their best to answer any questions you may have.
Us Mattress is a legitimate company that offers excellent customer service and a generous return policy. They understand the importance of making sure all customers are satisfied with their purchase and they strive to make the return process as easy and stress-free as possible. So, if you’re looking for a reliable mattress retailer with a generous return policy, then Us Mattress is the perfect company for you.
US Mattress Shipping and Delivery Options
US Mattress is a legitimate company that offers a variety of shipping and delivery options for customers. Whether you’re looking for fast shipping, free shipping, or just want to pick up your order in-store, US Mattress has a solution for you.
For customers who need their mattress quickly, US Mattress offers expedited shipping. Most orders placed before 1 p.m. EST are shipped the same day, and arrive in 2-3 business days. If you’re looking for a more budget-friendly option, US Mattress also offers free standard shipping, which takes 3-5 business days.
In addition to traditional shipping methods, US Mattress also offers customers the ability to pick up their mattress in-store. You can browse their selection online, select the mattress you want, and then pick it up from a participating US Mattress store. This option is convenient for customers who want to save on shipping costs and check out the mattress before they buy.
At US Mattress, they understand that buying a mattress is an important decision and they want customers to feel confident in their purchase. That’s why they offer a 120-night sleep trial and a 10-year warranty on all mattresses. This gives customers plenty of time to make sure the mattress they choose is the right one for them.
Overall, US Mattress is a legitimate company that offers convenient and affordable shipping and delivery options. Whether you need your mattress quickly or just want to pick it up in-store, US Mattress can help you find the perfect solution.
US Mattress Warranty Information
When it comes to buying a mattress, you want to make sure you are investing in a quality product from a reputable company. Us Mattress is a family-owned and operated business that has been in the mattress industry for over 40 years. As a result, they have established a reputation for providing quality products and excellent customer service.
When it comes to the warranty of your Us Mattress, you can rest assured that they stand behind their products. All mattresses come with a 10-year warranty that covers any manufacturing flaws that may occur during normal use. This warranty is non-transferable and applies only to the original purchaser of the mattress. In addition to the 10-year warranty, Us Mattress also offers a 120-night sleep trial and free shipping on all orders.
Us Mattress is committed to providing customers with quality mattresses and excellent customer service. Their 10-year warranty and 120-night sleep trial are just a few of the ways that they demonstrate their commitment to customer satisfaction. If you are considering buying a mattress from Us Mattress, you can rest assured that you are investing in a quality product backed by a reputable company.
US Mattress Financing Options
Are you looking for ways to finance your purchase of a new mattress from US Mattress? Look no further! US Mattress offers financing options to make the process of shopping for a new mattress easier and more affordable.
US Mattress offers several financing options, including 12-month no-interest plans with approved credit, as well as traditional financing plans with approved credit. With the 12-month no-interest plan, you can enjoy a full year to pay off your purchase without having to pay interest. This makes it easier to budget for a new mattress.
For traditional financing plans, you can choose from 3, 6, 12, 18, 24, 36, and 48-month terms with approved credit. This gives you the flexibility to choose a repayment plan that fits your budget.
US Mattress also offers an easy layaway plan for those who want to spread out payments over time. With the layaway plan, you can make payments over several months, with no interest or credit check required.
No matter which financing option you choose, US Mattress makes it easy to purchase the mattress of your dreams without breaking the bank. With competitive prices and flexible financing options, you can rest assured that the mattress you purchase from US Mattress is both affordable and of the highest quality.
US Mattress Sleep Trial
At Us Mattress, we understand the importance of getting a good night’s sleep. That’s why we offer our customers the chance to try out our mattresses with our Sleep Trial. With the Sleep Trial, customers can test out any mattress in their own home for 120 nights, and if they’re not satisfied, they can return it for a full refund.
Our Sleep Trial is designed to make sure that you make the right decision when it comes to buying a mattress. We only source the highest quality materials, so you can be sure that you’re getting a product that’s going to last you for years to come. Plus, if you don’t like it, you can always return it, no questions asked.
At Us Mattress, we want to make sure that you get the best possible sleep experience. That’s why we offer our Sleep Trial – so that you can test out any mattress before you buy it. With our Sleep Trial, you can make sure that the mattress you choose is the right one for you. So, don’t hesitate – try our Sleep Trial today and get the best sleep of your life!
US Mattress Security and Safety
When it comes to buying a mattress, the security and safety of your purchase is of the utmost importance. That’s why US Mattress takes extra steps to make sure that your online shopping experience is secure and safe. US Mattress is a legitimate company that takes great pride in their commitment to security and safety of their customers.
US Mattress has implemented industry-standard SSL (Secure Socket Layer) encryption technology to ensure that all your personal and payment information is secure. This encryption technology scrambles the data that is exchanged between you and US Mattress, making it almost impossible for anyone to intercept and use it.
In addition, US Mattress also uses a secure third-party payment processor to process all payments, which means that your payment information is never stored on their servers. This further ensures the security and safety of your information when you make a purchase from US Mattress.
Furthermore, US Mattress is fully compliant with all the relevant industry standards and regulations, ensuring that you are protected from any potential fraud or abuse on their website. They also have a dedicated customer service team that is ready to answer any questions you have regarding payment security and safety.
All in all, US Mattress is a legitimate company that takes great care to ensure the security and safety of their customers when it comes to making a purchase. With their industry-standard encryption technology and secure third-party payment processor, you can rest assured that your personal and payment information is safe when you shop with US Mattress.
US Mattress Product Range and Quality
When it comes to finding a quality mattress, it can be difficult to know which company to trust. US Mattress is a legitimate company that offers a wide range of products and excellent quality. With a wide selection of mattresses, pillows, bed frames, and more, US Mattress is sure to have something that meets your needs.
The mattress selection at US Mattress is extensive and varied. From traditional innerspring mattresses to memory foam and hybrid models, there is something for everyone. US Mattress only uses high-quality materials and craftsmanship in their mattress construction, so you can rest assured that you’re getting a mattress that will provide comfort and support for years to come.
US Mattress also offers a wide range of pillows and bed frames, giving you the ability to customize your sleeping experience. Whether you prefer a memory foam pillow or a down-filled one, US Mattress has something for you. Their bed frames are also designed to provide extra support and stability, ensuring that your mattress stays in place no matter how much you move around.
When it comes to quality, US Mattress has you covered. Their mattresses are constructed with durable materials and designed to last. They also offer a 10-year warranty on most of their products, so you don’t have to worry about replacing your mattress any time soon. With US Mattress, you can be sure that you’re getting a mattress that will provide comfort and support for years to come.
Overall, US Mattress is a legitimate company that offers a wide range of products and excellent quality. Whether you’re looking for a traditional innerspring mattress, a memory foam mattress, or a bed frame to go with it, US Mattress has something for you. With their dedication to quality and customer service, you can trust that you’re getting a mattress that will provide you with comfort and support for years to come.
US Mattress Environmental Sustainability
At US Mattress, we take environmental sustainability seriously. We understand that our impact on the environment is an important factor in determining the success and longevity of our business, and we are dedicated to doing our part to reduce our carbon footprint.
To that end, we have employed a number of sustainability initiatives that are designed to reduce our environmental impact. For example, all of our mattresses are made of CertiPUR-US certified foams, which are free of ozone depleters, heavy metals, and other hazardous chemicals. We also use natural and renewable materials in our mattresses whenever possible, such as natural latex, organic cotton, and wool.
In addition, we strive to reduce our waste by reusing, recycling, and repurposing materials whenever possible. We have a recycling program in place that allows us to recycle foam, fabric, and cardboard, and we are committed to using sustainable packaging materials whenever possible.
We are also committed to educating our customers about environmental sustainability. We have a number of resources available on our website that provide information about green living and the impact of our products on the environment. We also offer a wide variety of eco-friendly mattresses and accessories that can help reduce your environmental footprint.
At US Mattress, we are dedicated to doing our part to reduce our environmental impact and make our world a better place. If you have any questions about our sustainability initiatives, please don’t hesitate to contact us. We would be happy to answer any questions you may have.
US Mattress Marketing Practices
Us Mattress is a well-known mattress company that offers a wide variety of mattresses to suit various needs and preferences. While they have a wide selection of mattresses, they also utilize a variety of marketing practices to reach their customers. These practices include online advertising, in-store promotions, and even using customer reviews to promote their products.
The company’s online advertising campaigns involve using a variety of digital platforms such as social media, search engine optimization (SEO), and display ads. This helps them reach a wide range of customers and increases their visibility online. In addition, they use in-store promotions to get customers into their stores. These promotions can include discounts, giveaways, or special offers.
Us Mattress also utilizes customer reviews as a marketing tool. They use customer feedback to build trust with potential buyers and highlight the positive attributes of their products. This helps them to establish themselves as a reputable company and encourages customers to purchase from them.
Overall, Us Mattress has a variety of marketing practices that they use to reach and engage customers. From online advertising to in-store promotions and customer reviews, the company is able to reach a wide range of customers and build trust. This helps them to establish themselves as a legitimate company and encourages customers to purchase from them.
US Mattress Sales and Promotions
If you’re looking for great mattress deals and promotions, US Mattress is a legitimate company offering just that. US Mattress offers a wide variety of mattress sales and promotions, all designed to help you get the best deal on the mattress of your dreams. Whether you’re looking for a mattress with a deep discount or a free upgrade to a higher-end model, US Mattress has you covered.
US Mattress offers a variety of promotions, ranging from discounts on select models to free shipping and returns. With US Mattress, you’ll find great savings on the mattress of your choice, with many deals offering more than 50% off the list price. US Mattress also offers special promotions throughout the year, such as free mattress upgrades or additional discounts when you purchase a set.
When it comes to mattress sales and promotions, US Mattress is the place to be. With a wide selection of mattress styles and prices, you’re sure to find the perfect mattress for your needs at a price that fits your budget. Plus, with their commitment to customer service, you can be sure you’ll get the best service and support when you shop with US Mattress. So, if you’re looking for a great mattress deal, US Mattress is the perfect place to start.
Pros and Cons of Shopping with US Mattress
| Pros | Cons |
|---|---|
| US Mattress offers a wide selection of mattresses from many of the top brands. | US Mattress does not have many physical stores, which means customers cannot test the mattresses in person. |
| US Mattress has competitive prices, making it an affordable option for customers. | US Mattress only offers mattresses, which may be a con for shoppers looking for other products. |
| US Mattress offers free delivery on orders over $75. | US Mattress does not offer an in-home trial period, so customers cannot return the mattress if they are not satisfied. |
| US Mattress offers a lifetime warranty on their mattresses. | US Mattress does not have a loyalty program, which can be a drawback for frequent shoppers. |
US Mattress Prices
US Mattress Prices
When it comes to buying a mattress, US Mattress is one of the most trusted names in the business. Their prices are some of the most competitive in the industry, and their selection is extensive. So if you’re looking for the perfect mattress at a price that won’t break the bank, US Mattress is the way to go.
At US Mattress, you can find a wide range of mattresses, from budget-friendly models to luxurious versions. Prices range from as low as $200 for a twin-size mattress to upwards of $3,000 for a king-size mattress. The prices vary depending on the material, size, and features of the mattress. If you’re looking for a top-of-the-line mattress, US Mattress offers a wide range of premium models that come with a variety of features and technologies to give you the most comfortable sleep possible.
If you’re on a budget, US Mattress also offers discounts on select mattresses. They also have a price match guarantee, so you can be sure you’re getting the best price possible. Additionally, US Mattress offers free shipping on orders over $200, so you can save even more.
US Mattress is a legitimate company that has been in business for almost 20 years. They are dedicated to providing customers with quality products at affordable prices. With a wide selection of mattresses and an unbeatable price match guarantee, US Mattress is the perfect place to find the perfect mattress for you. So go ahead and take a look at what US Mattress has to offer – you won’t be disappointed.
US Mattress Distribution
If you’re looking for a new mattress, you may be wondering about US Mattress and their mattress distribution process. US Mattress is a legitimate company that is dedicated to providing a quality product and excellent customer service.
For starters, US Mattress offers a wide selection of mattresses in a variety of sizes and price points. They have everything from budget-friendly options to luxury mattresses. No matter what kind of mattress you’re looking for, US Mattress is sure to have something to fit your needs.
US Mattress also provides free shipping on all their products. This means that you don’t have to worry about extra costs associated with transporting your new mattress to your home. In addition, they have a variety of delivery options to ensure that your mattress arrives quickly and safely.
If you ever have any questions about your purchase, US Mattress has a customer service line that is available 24/7. They also have an online chat feature so you can get your questions answered quickly.
Overall, US Mattress is a legitimate company that you can trust when it comes to mattress distribution. They provide quality products and excellent customer service, making them a great option for anyone looking for a new mattress.
US Mattress Locations
Us Mattress is a legitimate company that provides a wide range of mattress options. They have locations across the United States, making it easy to find the perfect mattress for your needs. Whether you’re looking for a traditional innerspring mattress, memory foam, or a hybrid model, Us Mattress has something for everyone.
At Us Mattress, you can find mattress stores in many major cities across the United States. With stores in New York, Los Angeles, Chicago, San Francisco, Miami, and more, you can easily find a mattress store near you. Not only do Us Mattress stores offer a variety of mattress models, but they also have knowledgeable staff that can help you choose the right mattress for your sleeping needs.
Us Mattress also offers convenient online shopping. You can browse their website to find the perfect mattress and order it online. They offer free shipping on all orders and a generous return policy, so you can rest assured that you’ll get the mattress you need without any hassle.
Overall, Us Mattress is a legitimate company that provides quality mattress options. With stores located across the United States and convenient online shopping, you can easily find the perfect mattress for a good night’s sleep.
US Mattress Live Chat
Us Mattress is dedicated to providing its customers with the highest level of service possible. That’s why they offer live chat support for those who need help with their orders or have questions about the products they offer. With Us Mattress Live Chat, you can get assistance quickly and conveniently from the comfort of your own home. All you need to do is simply log into their website and click on the “Live Chat” button. From there, a customer service representative will be available to chat with you in real-time and answer any questions you may have. With Us Mattress Live Chat, you can get the help you need without having to wait on hold or send an email. It’s a great way to get the information you need quickly and easily.
Comparison of US Mattress to Other Mattress Companies
| Company | Delivery Time | Price Range | Customer Support |
|---|---|---|---|
| US Mattress | 2-4 days | $$-$$$$ | Excellent |
| Casper | 1-2 days | $$$-$$$$$ | Good |
| Leesa | 2-4 days | $$-$$$$ | Excellent |
| Helix | 2-4 days | $$-$$$$$ | Good |
Conclusion
In conclusion, US Mattress is a legitimate company with a solid business model and customer service. They offer a wide range of mattresses at reasonable prices and provide helpful financing options. The company is known for its good customer service, return policy, warranty options, and sleep trial. They also have a good track record in terms of security and safety, product quality, environmental sustainability, and marketing practices. US Mattress is a great choice for those looking for a quality mattress at an affordable price.
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