Mattress Firm Platinum Service is a premium program that offers a wide range of exclusive advantages, such as free delivery, free in-home setup, a 120-night sleep trial, and a 20-year warranty on all mattresses. Plus, members get access to special promotions on mattresses, beds, and furniture.
Have you ever heard of Mattress Firm Platinum Service? It’s a service offered by the mattress retailer Mattress Firm to provide customers with a streamlined, hassle-free mattress buying experience. In this blog post, we’ll explore what the Mattress Firm Platinum Service is, what it includes, and how it can benefit you. We’ll also look at how mattresses are shipped, the delivery process, and who owns Mattress Firm. Finally, we’ll discuss whether or not it’s worth the delivery fee. So, if you’re interested in learning more about Mattress Firm Platinum Service, keep reading!
What Is Mattress Firm Platinum Service?
Mattress Firm’s Platinum Service is a premium service that provides set-up of up to three sets of mattresses, removal of old mattresses, and in-home setup of the new one for an additional $150. Upgrade to Diamond Service for $200 for added features like free setup for mattress and box spring, removal of packaging materials, and removal of old mattress and box spring.
With its comprehensive range of features, Mattress Firm Platinum Service offers an array of benefits to help ensure a good night’s rest. Let’s dive deeper into what this service includes and the advantages of using it.
What Does the Platinum Service Include?
The Mattress Firm Platinum Service is a comprehensive service package that offers a variety of exclusive benefits and features. This includes reviewing certified configuration patch inventory, providing access to 266 Platinum Suites in Villas, and roadside assistance coverage. Additionally, the Platinum Service includes a dedicated Medallion phone line for service and support, hearty breakfasts, and a new printer every two years. To top it off, you’ll also get access to all the features and services included in the other plans, making Platinum the most comprehensive plan available. In short, the Mattress Firm Platinum Service is the perfect choice for anyone looking for a comprehensive service package with exclusive benefits.
Benefits of Using Mattress Firm Platinum Service
Mattress Firm Platinum Service is an exclusive program that offers a variety of benefits to customers who purchase a mattress from Mattress Firm. From free delivery and setup to a 120-night sleep guarantee, the Platinum Service provides customers the peace of mind that their mattress purchase is a wise investment.
Here are some of the key benefits of Mattress Firm Platinum Service:
1. Free Delivery and Setup: Enjoy free delivery and setup of your mattress when you purchase through the Platinum Service. Professional delivery and setup personnel will ensure that your mattress is properly installed and ready for a good night’s sleep.
2. 120-Night Sleep Guarantee: Mattress Firm Platinum Service provides customers with a 120-night sleep guarantee, allowing you to try out your mattress before making a final decision. If you’re not completely satisfied within the first 120 days, you can return your mattress for a full refund.
3. Price Match Guarantee: Mattress Firm Platinum Service also offers a price match guarantee. If you find the same mattress offered at a lower price anywhere else, Mattress Firm will match the price.
4. Free Mattress Disposal: Mattress Firm Platinum Service also offers free mattress disposal. If you need to get rid of an old mattress, Mattress Firm will pick it up and take it away for free.
The Mattress Firm Platinum Service is a great option for anyone who is looking for a quality mattress with a variety of benefits. With the free delivery and setup, 120-night sleep guarantee, price match guarantee, and free mattress disposal, customers can rest assured that they’re getting the best deal possible.
How Are Mattresses Shipped?
When it comes to mattress shipping, Mattress Firm’s Platinum Service is an ideal option for those looking for convenience and value. Standard ground shipping is delivery arranged via a parcel post service and is often free or for a very nominal fee. With the size of a mattress, the mattress is rolled up and packed into a box at the end of a conveyor before being securely taped for shipment. The box is typically 9 to 12 feet in length, depending on the size of the mattress.
When you purchase a mattress from Mattress Firm, you can expect delivery within a few days, and in some cases, same-day delivery is even available. The mattress is wrapped in bubble wrap or packing foam for extra protection, and then placed in a protective plastic bag. After that, it’s ready to be shipped to your door.
Mattresses-in-a-box are a convenient option for those who want a mattress delivered quickly, as they are shipped directly to your door. We recommend the Casper Original Mattress, Allswell Luxe Hybrid Mattress, Nectar Premier Copper Mattress, Tuft & Needle Mattress, Purple Mattress, Plank Mattress, Leesa Mattress, Saatva Mattress, Zinus Mattress, Helix Mattress, and Cocoon Mattress for those looking for the best quality mattresses-in-a-box. The boxes themselves are roughly the size of a mini-fridge, with dimensions ranging from Twin through California King.
In conclusion, Mattress Firm’s Platinum Service is an ideal choice for those looking for convenience, value and quality when it comes to mattress shipping. Standard ground shipping is often free or for a very nominal fee, and mattresses-in-a-box are shipped directly to your door. With the size of the boxes ranging from Twin through California King, you can be sure that your mattress will arrive safely and securely.
What Is the Mattress Firm Delivery Process?
Mattress Firm provides a 120 night sleep trial, delivery tracking, financing options, same-day delivery, and discounts. Emily, a representative, is available to help with the purchase and delivery process. Customers can return or exchange their mattress within 120 days of delivery. Delivery fees may vary depending on location.
To enhance your mattress delivery experience, Mattress Firm offers a special Platinum Service for customers seeking an even more convenient and hassle-free solution. Let’s explore what this service entails.
Delivery Options
Mattress Firm’s Platinum Service offers a range of delivery options to ensure that your mattress purchase arrives at its destination with ease. Whether you choose standard delivery, White Glove delivery, or a combination of both, you can be sure that your mattress will arrive on time and in perfect condition.
Standard delivery is a cost-effective way to get your mattress to your home or desired destination. Your mattress will be delivered to your doorstep, allowing you to take delivery of it yourself with ease.
White Glove delivery is a more comprehensive service offered by Mattress Firm. This service includes delivery of your mattress to your desired location, as well as installation and removal of the packaging materials. This is a great option for those who want a hassle-free delivery experience.
No matter which delivery option you choose, you can rest assured that your mattress will arrive in perfect condition and on time. With Mattress Firm’s Platinum Service, you can enjoy a hassle-free delivery experience with ease.
Delivery Fees
When you purchase a mattress from Mattress Firm, you have the option of taking advantage of their Platinum Delivery Service. This service includes delivery of your mattress directly to your door for a fee. The delivery fee is based on the size of your mattress and your location. Standard delivery fees range from $29.99 to $99.99, depending on the size of your mattress and your area. Mattress Firm Platinum Delivery Service also includes removal of your old mattress and box spring, if desired.
If you live in an area that is within a designated Mattress Firm delivery zone, you may qualify for free delivery. To find out if you are eligible for free delivery, contact your nearest Mattress Firm store for more information.
For those who live outside a designated Mattress Firm delivery zone, you have the option of selecting White Glove Delivery Service. This service includes delivery of your mattress directly to your door, as well as setup and installation of your mattress. White Glove Delivery fees range from $99.99 to $159.99, depending on the size of your mattress.
At Mattress Firm, they understand that customers want their mattresses delivered quickly and conveniently. That’s why they offer a variety of delivery services that make getting your new mattress a breeze.
No matter which delivery option you choose, you can rest assured that your mattress will arrive on time and in perfect condition. Take advantage of Mattress Firm’s Platinum Delivery Service to get your mattress delivered straight to your door today!
Delivery Times
At Mattress Firm, we understand that convenience is key when it comes to mattress delivery. That’s why we offer our Platinum Service, which guarantees delivery within the same day, provided you place your order before 12PM EST. Our delivery team works hard to make sure you get your mattress as quickly as possible and are able to enjoy a good night’s sleep.
For those who don’t need their mattress urgently, our standard delivery times are Monday through Saturday, with delivery usually taking place between 9AM and 8PM. While our delivery team is always prepared to go above and beyond to meet your needs, we recommend that you plan to be home during the day to ensure that you don’t miss out on the delivery.
We also offer our White Glove delivery service, which includes in-home mattress assembly and placement in your desired room. This service is the perfect option for those who need assistance in setting up their mattress and ensures that your mattress is in good hands.
At Mattress Firm, we’re committed to providing our customers with the best service possible, including delivery times that meet your needs. Whether you’re looking for same-day delivery or you need a bit more time, we have you covered.
Is It Worth the Delivery Fee?
Mattress Firm’s Platinum Service is a convenient delivery option that takes the hassle out of getting your new mattress. But is it worth the delivery fee? The answer depends on your individual needs and budget.
If you’re looking for fast, reliable delivery, then Mattress Firm Platinum Service is worth the fee. Their professional delivery team will arrive on time and install your mattress quickly and carefully. Plus, they offer free haul-away of your old mattress for added convenience.
If you’re on a tight budget, however, then you may want to opt for a less expensive delivery option. Mattress Firm offers free shipping on all orders over $499, and you can also pick up your mattress at any of their store locations.
Ultimately, the decision is up to you. Mattress Firm Platinum Service is a great way to get your new mattress quickly and hassle-free. But if you’re looking to save money, you may want to look into alternative delivery options.
Who Owns Mattress Firm?
Mattress Firm is one of the nation’s largest mattress companies, and it has been owned by Steinhoff Holdings since 2016. Before its bankruptcy in 2018, the company operated over 3,600 locations in 48 U.S. states. In May 2023, Tempur Sealy announced they had signed a deal to purchase Mattress Firm Group Inc. for a total of $4 billion, including $2.7 billion in cash and $1.3 billion in company stock. Steinhoff International Holdings had initially purchased Mattress Firm for $3.8 billion in 2016. In 2021, the private equity company evaluated various options, including a public listing, for Mattress Firm. The company currently operates MattressFirm.com and has reduced their office space by 60 percent. In conclusion, Mattress Firm is currently owned by Steinhoff Holdings.
Conclusion
In conclusion, Mattress Firm Platinum Service is a great way to purchase new mattresses and accessories. The service comes with many benefits that make it worth the delivery fee. With a wide variety of delivery options, free delivery, and fast delivery times, Mattress Firm Platinum Service provides an easy and convenient way to get a new mattress. Additionally, Mattress Firm is owned by Sleepy’s, so customers can rest assured that their purchase is backed by a trusted name in the mattress industry.
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